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Pipe dripped once more next day and he came buy and repaired it again. By this time the ceramic tiles where coming up and also carpet was destroyed.



We have called and left messages lots of times and also no one returns our phone call to allow us know what is going on. Several calls over three months and no return calls. I am 90years old as well as do not require this agravation. Desired Outcome, Get in touch with by the service; Repair; Finish the work, We have spoken to the customer and also requested the repair price quote from their specialist.

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They left a mess in the driveway, basement as well as one individual vomited in front backyard. Broke toilet as well as it leaked in basement after sales person stated they would certainly need to eliminate it.

After duplicated conversations as well as them not showing up we told them to deal with the dripping window. Once again was informed they don't do home windows and also were told the window requires to be replaced. Preferred Outcome, Invoicing modification, We talked to the consumer on October 5th and also all problems have actually been resolved with the exception of the window.

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(The customer showed he/she DID decline the action from the service.) Safestep never accepted remedy problem. I was informed to obtain price quote and after that they would certainly make a decision if the home window repair service or replacement would be covered. He (James) would certainly need to take it to his above see if it would certainly be accepted.

09/23/2021On Aug 3, 2021 I gave a $2000 deposit to acquire a stroll in tub. It was mosting likely to be financed as well as scheduled for set up in Sept 15,2021. My money never ever obtained authorized as well as I have been phoning call to obtain my down payment returned. Today I have actually left messages to both the firm as well as my salesman to examine the condition of my return.

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The reimbursement was processed into accounts payable that day. I shouldn't have to call all the numbers I can discover to get my refund. It is an actual hassle to hold up an additional business that is providing the very same solution to wait till I get my money back.

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When I attempted to use Related Site the tub, the breaker maintained tripping. On Jan 21, 2021, I tried to use the tub. My daughter kept resetting the breaker however it stumbled every time I tried anything on the bathtub. I called Amir and also he came out Jan 26. He examined everything out as well as informed me he needed to buy some parts.


I informed her that a person had already come out as well as was taking treatment of it. (continued) Desired Result, I desire this tub out of my residence, my sum total refunded, $2,500 for the Read Full Article upgraded water useful source heating system that, I am contacting reply to Ms. ***'s problem. Initially, I intend to apologize for the issues she has had with her walk-in bathtub.

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We have contacted Ms - walk-in tub installers Charleston,. *** and also we are going to change her present walk-in bathtub with a new walk-in bathtub of the exact same version and also size with the very same guarantee. Once the new walk-in bathtub is set up and she is completely satisfied with the tub as well as the setup, we will certainly deal with the aggravation she has actually experienced during the duration where she was unable to use her walk-in bathtub.

This is an extension of a previous grievance that was not settled to my contentment. Problem attached. We are not able to check out the add-on submitted by Ms. ***. walk-in tubs Charleston,. When we attempt to expand it, the kind becomes as well fuzzy to read. *** Paper Attached *** This is a continuation of my previous problem that was not settled to satisfy my fulfillment.

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Brian ******* called and also stated he wishes to get me a completely new bathtub. I asked him what sort of settlement I would certainly enter enhancement to a new tub. Every single time I asked him, he would certainly say, we will have to wait to see what prices are involved with the brand-new tub.

Saturday, June 26, my new tub was finally set up. Finally, connected with Brian M ***** on July 9. After the new bathtub was installed, he said it ran out his hands and one more division would be managing the financial resources. Every time I called him, he would certainly state he would call me back in ten mins.

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On July 13, I had actually a missed call from someone from money. When I ultimately got him, he began out claiming they normally pay $100 a month but since it had actually been 6 months, he would offer me $200 a month.

He claimed, well I might have gotten you a booster. He said he would certainly give me an added $1,000 off because of the water heating system.

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